FAQ
Q：Can we fill the different reagents volume according to different baskets?
Yes, depending on different baskets quantities, the reagents will be filled in different volume.
Q：Are there different size baskets for option?
Yes, HP300 have two types of baskets, 150 cassettes and 70 cassettes, to meet different laboratories needs.
Q：How long we should change the activated carbon filter?
Replacement of activated carbon filter, we currently recommend that it be replaced 3-6 months (according to the user's actual situations)
Q：How many cassettes could be processed at one run?
300 cassettes can be handled at one run.
Q：How many baskets can be stained simultaneously?
Depending on the protocols, DP260 series can stain up to 12 baskets at the same time.
Q：What are the meaning of the colors showed in some specified stations?
The reagent quality control function is enabled. There are green color, yellow color and red color, which show different reagents status.
Q：Why the basket is not picked-up when it is loaded?
First of all, the DP260 series can run different protocols at the same time, and the software is designed for a maximum efficiency.
Depending on the protocols, the intervals of picking baskets are different. With Dakewe proposed protocol, it takes from 5 minutes or above for picking up next one.
Or maybe forget to strat the protocol.
